Privacy Policy

Last updated: January 2025

Mesmer Automation ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automation services.

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

• Contact information (name, email address, phone number)
• Account credentials and authentication data
• Payment and billing information
• Communications and correspondence with us
• Any other information you choose to provide

1.2 Automatically Collected Information

When you use our services, we may automatically collect:

• Device and browser information
• IP address and location data
• Usage data and service interaction logs
• Performance and diagnostic data

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our automation services
• Processing transactions and managing your account
• Communicating with you about our services
• Improving and optimizing our platform
• Ensuring security and preventing fraud
• Complying with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our services (e.g., payment processors, hosting providers)
• Legal Requirements: When required by law or to respond to legal processes
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given explicit permission

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, it will be securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and receive a copy of your data
• Rectify inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at carl@ostwilkens.se.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Mesmer Automation
Email: carl@ostwilkens.se